Start with measurable causes
Do not infer the source from one speed number. Compare the same device, destination and time under controlled conditions.
When another activity fills the connection, router queues can increase latency even if there is enough advertised speed. This is commonly described as loaded latency or bufferbloat.
Do not infer the source from one speed number. Compare the same device, destination and time under controlled conditions.
Measure latency with the network idle and busy. Keep other variables stable, then change one condition at a time.
Confirm this possibility with a repeatable comparison before changing equipment or service.
Confirm this possibility with a repeatable comparison before changing equipment or service.
Confirm this possibility with a repeatable comparison before changing equipment or service.
Confirm this possibility with a repeatable comparison before changing equipment or service.
Record the result, keep the test comparable and continue only after this step.
Record the result, keep the test comparable and continue only after this step.
Record the result, keep the test comparable and continue only after this step.
Record the result, keep the test comparable and continue only after this step.
Read throughput together with ping, jitter and packet loss. A browser result describes this device, route and moment; it does not by itself prove an ISP fault.
When another activity fills the connection, router queues can increase latency even if there is enough advertised speed. This is commonly described as loaded latency or bufferbloat.
Measure latency with the network idle and busy. Watch latency under load, jitter and packet loss rather than download speed alone.
No. Repeat comparable tests over Ethernet and Wi-Fi, on more than one device and at different times.
Save the result, repeat under comparable conditions and use the difference as evidence.