Start with measurable causes
Do not infer the source from one speed number. Compare the same device, destination and time under controlled conditions.
CONNECTION DIAGNOSIS
Why Does My Wi-Fi Keep Disconnecting?
Repeated Wi-Fi disconnects usually point to weak signal, radio interference, roaming or band-steering behavior, device software, or an overloaded access point. A wired comparison helps determine whether the internet connection itself also drops.
Compare, don’t guess
Compare the same device near the router. Keep other variables stable, then change one condition at a time.
What can create this pattern
Signal becomes too weak at the device location
Confirm this possibility with a repeatable comparison before changing equipment or service.
Interference disrupts the Wi-Fi channel
Confirm this possibility with a repeatable comparison before changing equipment or service.
A device struggles with roaming or band steering
Confirm this possibility with a repeatable comparison before changing equipment or service.
The router or device software is unstable
Confirm this possibility with a repeatable comparison before changing equipment or service.
Test it in this order
Compare the same device near the router
Record the result, keep the test comparable and continue only after this step.
Check whether wired service drops too
Record the result, keep the test comparable and continue only after this step.
Test 2.4 GHz and 5 GHz separately when possible
Record the result, keep the test comparable and continue only after this step.
Update equipment and record the exact disconnect times
Record the result, keep the test comparable and continue only after this step.
Use more than download speed
Read throughput together with ping, jitter and packet loss. A browser result describes this device, route and moment; it does not by itself prove an ISP fault.
Continue the diagnosis
network quality packet loss slow wifiFrequently asked questions
Why Does My Wi-Fi Keep Disconnecting?
Repeated Wi-Fi disconnects usually point to weak signal, radio interference, roaming or band-steering behavior, device software, or an overloaded access point. A wired comparison helps determine whether the internet connection itself also drops.
What should I test first?
Compare the same device near the router. Track disconnects together with signal location, packet loss and whether every device fails at once.
Does one test prove the cause?
No. Repeat comparable tests over Ethernet and Wi-Fi, on more than one device and at different times.
MEASURE BEFORE YOU CHANGE
Start connection test →Find where the connection slows down
Save the result, repeat under comparable conditions and use the difference as evidence.