Refund & Cancellation Policy

Effective and last updated: October 15, 2026.

This policy applies to paid SEO Agent subscriptions supplied under the Internet Analysis brand by ImproveIT.pl, NIP (Polish tax identification number): 7343126810, correspondence address: ul. Piaszczysta 33/77, 31-226 Kraków, Poland, and paid through Stripe Checkout.

It supplements the SEO Agent Terms of Service and does not limit any mandatory consumer rights.

ImproveIT.pl supplies and sells SEO Agent under the Internet Analysis brand. Stripe processes payments through hosted Checkout and provides the billing portal. Stripe is not the seller under this integration. Contact ImproveIT.pl for product, billing and refund support. Never send full card details by email.

For a previously purchased Paddle subscription, use its original receipt and Paddle support process. Its original purchase terms continue to apply.

Subscriptions renew monthly until cancelled. The price, currency, plan limits and applicable taxes are shown before payment. Stripe charges the payment method associated with the subscription at renewal.

Open SEO Agent → Billing → Manage subscription / cancel to use the Stripe billing portal. You can also contact [email protected] for help.

Cancellation at the end of the current paid billing period stops future renewal charges and leaves access available until that period ends. Device deactivation does not cancel billing. Cancellation alone does not refund payments already made.

Mandatory consumer rights, statutory withdrawal rights and remedies for a defective service remain unaffected. Contact ImproveIT.pl to request a refund or exercise a statutory right. Each request is assessed under the purchase terms and applicable law; submitting a request does not automatically grant a refund.

Email [email protected] with the purchase email, order or invoice identifier and reason for the request. Do not include card details or your license key. For a technical defect, include the operating system, SEO Agent version and troubleshooting steps.

Contact [email protected] using your purchase email so we can identify the charge. This does not limit any right to dispute an unauthorized transaction with your payment provider.

Access associated with a refunded subscription may be revoked. Where possible, refunds use the original payment method. The time until funds appear depends on the payment method and receiving financial institution.

The version of this policy presented at purchase and any mandatory law apply to that transaction. We may update this page to reflect product or billing changes.

Contact [email protected] or write to ImproveIT.pl, ul. Piaszczysta 33/77, 31-226 Kraków, Poland.